Privacy Policy

Consent

Where personal data is collected through this website, it will only be processed where there is a lawful basis to do so, which may include consent, contractual necessity, legal obligation, or legitimate interests. Where consent is relied upon, it will be clearly indicated and can be withdrawn at any time. If you believe your data has been processed without appropriate lawful basis, please contact us.

Individual’s Rights

Under UK GDPR, you have the right to access the personal data we hold about you, request correction of inaccurate data, request erasure of your data (where applicable), and object to or restrict certain types of processing.

We may be unable to delete or restrict data where we are required to retain it for legal, contractual, or regulatory purposes, such as accounting obligations.

We aim to respond to all requests within 30 days in accordance with ICO guidance. In complex cases, this may be extended, and we will inform you accordingly.

Security

This website has a secure certificate (SSL) using 2048bit encryption which means that data entered to and displayed from the website and your device is secured.

No payment method data e.g. card numbers is stored by the website – all such transactions are carried out by a separate payment provider with all relevant security and GDPR credentials.

Sensitive personal data such as passwords are stored in encrypted (hashing algorithms with salt keys) database fields.

General

Cookies

Cookies are basically little parcels of data that are passed from a website to a user’s web browser if the user visits certain websites. If a user browses the same website again in the future, the data stored by the cookie is retrieved by the website, typically in order to provide changes to certain page views, displayed content or functionality relevant to the user’s previous activity.

Our Cookies

We utilise a session cookie to identify you – this is to assist with redirecting between the mobile and non-mobile versions of this website.

3rd Party Cookies

This website uses Google Analytics in order to collect site traffic and usage information and this data is anonymous. This is done for the purposes of improving your website user experience.

Managing Cookies

Users can disable cookies at any time by using the relevant options in their web browser. This may have a negative impact on the browsing experience of some websites. Refer to your browsers help system to find out how to disable cookies.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to help safeguard and secure the information we collect online.

Links To Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us using the email address supplied on the Contact page.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of the personal information we hold about you under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We may need to verify your identity before releasing any personal data. We do not normally charge a fee for this request, although we may charge a reasonable fee where a request is manifestly unfounded, excessive, or for additional copies of the same information. To make a request, please contact us using the details provided on our Contact Us page.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, or contact us. We will promptly correct any information found to be incorrect.