24x7 Emergency Incident Response
An incident can happen at any time, and being prepared makes all the difference. Our incident response services help your organisation respond quickly and effectively to cyber attacks and other disruptions, reducing impact and protecting what matters most.
We work with you to create a clear, structured response plan so your team knows exactly what to do when an incident occurs. From initial containment and investigation through to recovery and lessons learned, we provide guidance and support at every stage.
Rather than reacting under pressure, you’ll have the confidence of knowing you are prepared, supported, and able to act decisively when it matters most.
What is an Incident Response Investigation?
We specialise in 24×7 Incident Response Investigations (IR) – a rapid, expert-led process designed to detect, contain, and remediate cybersecurity incidents as they unfold. Our dedicated team operates around the clock to minimise the impact of breaches, identify the root cause, and implement tailored countermeasures to prevent future occurrences. Time is critical, and our always-on capability ensures you’re never alone when it matters most.
There’s a well-known saying in the industry: “There are only two types of businesses – those that have been hacked, and those that don’t yet know they’ve been hacked.” It may sound like a cliché, but if a cyberattack hits your organisation, what will you do? Do you have a documented, tested, and reliable incident response plan in place?
Cyber threats won’t wait, and neither should you. In today’s threat landscape, hoping for the best is not a strategy.
How can Cambridge Cyber Security help your business?
Preparation
This is the foundation of an effective incident response strategy. It includes: • Developing and maintaining a documented Incident Response Plan. • Setting up the right tools, access controls, and communication protocols. • Regular training and simulations to ensure your team is ready.• Identifying key stakeholders (legal, HR, IT, PR, leadership) and defining roles and responsibilities.
Identification
The moment something suspicious is detected: • Analyse alerts, logs, and anomalies to confirm whether a security incident has occurred. • Categorise the type of incident (malware, insider threat, data breach, DDoS, etc.). • Assess scope, impact, and potential data or systemexposure.
Containment
Stop the bleeding-limit the damage while preserving evidence. • Short-term containment: Isolate affected systems to prevent lateral spread. • Long-term containment: Apply temporary fixes (e.g., disable accounts, block IPs, reroute traffic). • Begin forensic evidence collection for future investigation.
Eradication
Find and remove the root cause. • Eliminate malware, backdoors, compromised credentials, or misconfigurations. • Identify patient zero and any persistence mechanisms. • Patch vulnerabilities and apply necessary updates.
Recovery
Restore normal operations in a controlled, monitored manner. • Rebuild systems from clean backups. • Monitor network traffic and system behaviour for any signs of reinfection. • Gradually reintroduce affected systems to production.
Lessons Learned
Often overlooked, but crucial for improving your future response. • Conduct a post-incident review to evaluate what went well and what didn't. • Update your IR plan, tools, and training based on findings. • Share lessons internally and, where appropriate, with peers or industrygroups.
Why Choose Cyber Essentials Certification?
Protect your business, win more contracts, and show customers you take cybersecurity seriously.
Cyber Essentials
CCS offers Cyber Essentials certification to help your organisation implement essential security measures and protect against common cyber threats.
Vulnerability Management
CCS provides vulnerability management services to identify, assess, and address security weaknesses in your systems, reducing the risk of threats.
Phishing Simulation & User Training
CCS offers comprehensive user training and phishing simulations to improve employee awareness and reduce the risk of falling victim to cyber crime
Managed Detection & Response (MDR)
MDR is a cyber security service that detects, investigates, and responds to threats in real time using advanced monitoring analytics, and expert intervention